All ingredients in the Twn'z food bites are gluten-free, ensuring no gluten is used. Although we do not have gluten-free certification for now.

NO, at Twn'z bite, we avoid artificial sugars and natural flavors. We exclusively use unrefined and pure sugar.

Yes! Our bites are minimally processed, made from 100% real food, and completely free of artificial additives, making them a wonderful snack for kids.

Because we use natural honey in our Omega Bite—and craft all of our varieties in the same facility—we safely recommend our bites for children one year and older. One to two bites a day makes the perfect, nutrient-dense snack for growing kids!

Our Twn'z bite DO NOT have any additives, fillers, or preservatives. We prioritize using ingredients that are easily pronounceable.

Twn'z bite can be kept at room temperature for 7 days and refrigerated for up to 8 weeks for extended freshness.

Twn'z Bite have a brief shelf life due to our strict no-preservatives policy. Our bites contain only natural ingredients, leading to their limited shelf life. To maintain freshness, we suggest refrigerating them. Additionally, our bites can be easily reheated before consumption.

Our Twn'z Bite are formulated to remain unchanged after warming. We exclusively utilize natural, unprocessed ingredients without any chemical additives. Whether heated or not, our bites maintain their delicious taste. Warming enhances the flavors.

Prepare to be completely surprised! Every single one of our three flavors has a completely unique taste and distinct texture profile—they are definitely not your average, uniform health snack.

When we do product demonstrations at our local farmers' markets, customers often tell us they expected a completely different texture in their minds. The moment they actually taste them, they are absolutely amazed. There is a real sense of pride for us in hearing how shocked people are by just how delicious, satisfying, and uniquely textured a 100% natural, clean-label bite can truly be!

👉 Curious to see what makes each one unique? Discover our flavors/texture here.

Definitely, we perform small batch production each week to ensure our customers receive fresh products.

We are currently shipping throughout all of Canada.

Altogether, you can expect your order to arrive within 7 to 8 business days from the time you place it. Here is exactly how that timeline breaks down to ensure maximum freshness:

• Fresh Batch Production (2–3 Business Days): We don't keep stale inventory sitting on shelves. Once your order is placed, we need 2 to 3 days to handcraft your bites in a fresh, custom batch.
• Strategic Shipping Days: To protect your order, we only ship on Mondays and Tuesdays. This prevents your package from sitting in a courier warehouse over the weekend, ensuring you get your delivery within the same week it ships.
• Express Shipping (2–3 Business Days): We use Express Shipping methods so your order spends minimal time in transit.
• Freshness & Temperature: While our bites are best kept refrigerated, they stay perfectly fresh at room temperature for up to 7 days. Shipping them via Express at normal temperature is entirely safe and keeps them in peak condition.

Because our bites are freshly handcrafted food products, and in accordance with strict Canadian food safety policies, we cannot accept any physical returns. However, your satisfaction is incredibly important to us! If you experience any issues that are out of your control, we are absolutely here to help. Please reach out to us right away if:

• Your order was misplaced or lost in transit.
• You did not receive your package.
• There is a quality issue with your delivery.

For full details on how we handle these situations, we strongly encourage you to review our complete Refund and Return Policy Here.

If your situation meets any of the criteria stated in the question above (such as a missing or misplaced order), we will process your request as quickly as possible.

Once everything is verified on our end, it takes up to 7 business days to issue your refund or apply your store credit.

💳 Note: If you choose a refund to your original payment method, please note that your bank or credit card company may take an additional few business days to post the transaction to your account.